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Importance of chatbots in the customer service area of iGaming

July 26, 2024

In the dynamic and competitive world of iGaming, chatbots are transforming customer service by offering instant, around-the-clock assistance. These AI-driven tools swiftly manage everything from account inquiries to game-related questions, providing players with immediate support and enhancing overall user satisfaction. Chatbots not only streamline operations by reducing the need for human agents but also drive […]

marketing, platform scalability

Best websites with online casino listings

June 28, 2024

Given the growth of online gaming internationally, the German market has seen a notable surge in interest and participation in online casinos. However, with a multitude of platforms available, picking the ideal one could feel like finding a needle in a haystack. To help navigate this booming landscape, several German-focused websites offer comprehensive online casino […]

casino development, data analysis, marketing

iGaming Success Stories

April 29, 2024

Online Casinos in South Africa, Nigeria, and Kenya. The Best Regions Activating iGaming Players Worldwide Africa is identified as one of the key markets where iGaming is flourishing. South Africa, Nigeria, and Kenya are central locations where iGaming is already very strong. Online casinos are increasingly expanding their fan base and sharing their popularity with […]

casino development

Development and impact of e-wallets on the iGaming economy

April 26, 2024

In the pulsating arena of digital entertainment, iGaming has risen to prominence as an incredibly innovative and fiercely competitive industry. As it experiences significant growth, businesses are leveraging modern technologies, such as online casinos, sports betting platforms, poker apps, and lotteries, to captivate their clients and remain competitive. With market projections from Research & Markets […]

casino development

How BetConstruct’s bug could’ve been prevented

March 26, 2024

BetConstruct, a leading casino betting and iGaming software provider, recently experienced a significant system failure that disrupted the operations of several betting operators. The technical difficulties began unexpectedly on Thursday, February 15th, causing widespread complications for operators and their customers. System failure and its duration On Thursday, February 15th, BetConstruct’s platform suddenly became inoperable, leaving betting […]