€16M of turnover our Client's platform generates per week 
36,360 request / per second are supported by one of our systems 
German B2C and B2B transactional portals run on the framework we are developing! What is manual QA and how does it work?
Quality Assurance (QA) has been an important part of the digital product life cycle for a long time. The process starts with collecting product requirements, where QA helps define quality goals. Then it continues through the design, development, and testing stages, where QA checks if the product meets the requirements. The final step is the maintenance phase, where the software’s performance and features are monitored in a changing environment.
Manual QA is the simplest form of software testing. The tester acts like a real user to find possible problems that could happen when using the system. These problems can include things like the system being too hard to use, technical errors blocking access to some functions, or interface elements not displaying correctly on certain devices or screen sizes.
The main task of a tester is to find these problems before the product is released, report them, and make sure that the development team has fixed them properly.
Traditional manual QA in the iGaming industry – strengths and weaknesses
In the iGaming industry, manual testing focuses mostly on checking new games. During the game development stage, it is very important to test every part of the game carefully. This includes the user interface, animation smoothness, and making sure the game rules work correctly with every spin. An experienced tester who understands how online games work can add a lot of value by finding small bugs that could push players away.
These problems can be things like spin duration, animation transitions, incorrect winnings, missing bonus rounds, or wrong rule execution. In the competitive world of online casinos, every detail matters.
The biggest limitation of traditional QA is the time needed to run all planned test cases. This is a big challenge in iGaming, where spin results are random and it may take hundreds of spins to reproduce or confirm a bug. The problem grows with the number of games, especially those already live in casinos, where daily testing is needed to keep the income stable.
What is PlayPatrol and how does it use AI?
For games that are already online, it is very important to check their condition and basic functions regularly so problems can be found and fixed quickly. This is where PlayPatrol helps. It is a tool made to run daily checks of slot games in online casinos. PlayPatrol uses a video analyzer powered by artificial intelligence, trained on thousands of slot games. It copies player behavior, moves through the games, places bets, spins the reels, and checks balance changes after each win or loss. Each test is recorded and analyzed by the AI model, which gives quick alerts when a problem is found. All the data, including video recordings and test logs, are saved in the PlayPatrol admin panel and are ready for further review by the development team.
PlayPatrol vs manual QA – main differences
With the right approach, manual QA and PlayPatrol can work well together. Manual QA is best for testing new features, doing exploratory testing, and solving complex problems that are hard to catch. Human testers can find small bugs, edge cases, visual mistakes, and usability problems that are hard for machines to see.
PlayPatrol is the perfect tool for automating regression tests, daily checks, and technical compliance tests. It is very fast and scalable. It can test a full game portfolio in just a few minutes. It also sends instant reports and alerts for critical problems. However, it might miss issues that need human interpretation, like personal reactions to UI or UX, player behavior in special cases, or complex edge situations.
